Privacy Policy — Helios Nautical Crewing MB

This policy applies to information we collect or use on sites and applications owned or controlled by Helios Nautical Crewing MB ("Helios Nautical Crewing").

  • Helios Nautical Crewing is not responsible for the privacy policies or practices of ad networks and other websites, third parties we work with to provide personalized services, or any parties who may access your information through our site or application.
  • Helios Nautical Crewing is available only to individuals who are at least 18 years old.

About Helios Nautical Crewing MB

Company Information

Our Services

Helios Nautical Crewing MB provides digital services related to maritime employment, including:

  • Candidate–employer matching
  • Job listings and profile management
  • CV management and tools
  • Facilitation of communication and recruitment processes within maritime and offshore industries

Our mission: To offer a secure and efficient digital environment that connects qualified seafarers with verified employers while maintaining the highest level of data protection and user trust.

Information We Collect

Information You Provide Directly

We collect information when you:

  • Register on our website/application
  • Create or update your CV/resume
  • Provide employment and profile information
  • Communicate with us or other users
  • Post comments or content
Includes: Contact details, employment history, certificates, skills, personal information

Information Collected Automatically

When you use our services, we automatically collect:

  • Device information (IP address, device ID, browser type, OS)
  • Usage data (pages visited, interactions, time spent)
  • Location data (general location for personalized content)
  • Referring URLs and website navigation patterns
Purpose: Service improvement, fraud prevention, traffic analysis, personalized content

Email Confirmations

We may receive confirmation when you open emails from us (if your device supports this functionality).

User Content

We collect information you post on other users' profiles or comments you make on user content (primarily employer-related).

How Helios Nautical Crewing Uses and Shares Your Personal Data

⚠️ Important Notice

Once your CV has been shared, we cannot retrieve it from third parties who have accessed it. Anyone who viewed your CV may retain a copy.

For Jobseekers

Your CV profile may be shared with registered employers when:

  • Employers search our candidate database
  • You apply for job postings
  • You submit your CV directly
Recommendation: Avoid including sensitive information you wouldn't want publicly accessible.

Aggregated Information

We may share aggregated, non-identifiable information for:

  • Advertising purposes
  • Market analysis
  • Service improvement

Examples: Job qualifications, education levels, experience patterns, demographic trends

Third-Party Promotions

If you opt-in to receive promotional materials, we may share your information with third parties offering products/services we believe may interest you.

For Employers

Information displayed in job postings is visible to potential candidates. Other employer data is used internally only.

Your Rights Regarding Your Personal Data

🗑️

Delete Data

Request erasure of your personal data. Account removal typically completed within 72 hours.

Note: Certain data may be retained for legal compliance, security, or dispute resolution.
✏️

Change or Correct Data

Edit your data directly through your account or request corrections.

Available for inaccuracies and updates.
👁️

Hide Your Account and Data

Restrict employer access to your information and CV at any time.

Immediate effect upon request.
📋

Access and Receive Copy

Request a copy of your personal data, including machine-readable format.

Comprehensive data export available.

How to Exercise Your Rights

  1. Sign in to your account and use available tools
  2. Use website contact form
  3. Email us directly

Data Retention

Active Account

Data retained while account is active

Account Closure

Data typically removed within 72 hours

Legal Requirements

Some data retained for compliance

Request Account Deletion

Contact us at: office@hncrewing.com

Or use account settings within your profile.

Security

Your Responsibility

  • Keep username and password confidential
  • Use strong, unique passwords
  • Enable two-factor authentication if available
  • Log out from shared devices

Our Measures

  • Encryption of sensitive data
  • Regular security audits
  • Access controls and monitoring
  • Security incident response protocols

Important Disclaimer

No security system is completely impenetrable. We cannot guarantee that unauthorized third parties will never bypass our security measures.

Tracking Technologies

Technologies Used

CookiesBeaconsTagsScripts

Used by us and our partners (analytics and service providers)

Purposes

  • Analyze trends and user activity
  • Administer the website
  • Compile demographic information
  • Improve user experience

More Information

Google Privacy & Ads

Pixels

What Are Pixels?

Transparent GIF files used to manage online advertising.

How They Work

  • Enable recognition of unique browser cookies
  • Help determine effective advertising
  • Track which ads bring users to our website

Data Collected

Does NOT include: Name, address, phone number, or email

Facebook Pixel

Cookies. What Are Cookies?

Definition

A cookie is a small text file stored on your device that helps our website function properly.

Our Cookies
  • Personalize your experience
  • Remember your registration
  • Prevent fraud
  • Track usage patterns
Third-Party Cookies
  • Advertisements (e.g., Google Ads)
  • Analytics services
  • Social media integrations

Cookie Control

Browser Settings

Configure your browser to block cookies or receive notifications.

⚠️ Disabling cookies may affect website functionality.

Opt-out Options
Google Ads Opt-outEU Opt-out Portal

Opting out shows generic instead of personalized ads.

Log Files

⚠️ External Links Disclaimer

Our website may contain links or social-sharing widgets that lead to third-party websites.

  • We do not: Review or control third-party sites
  • We are not responsible for: Their content, privacy practices, or security
  • We do not endorse: Their services, information, or products

Accessing third-party websites is done at your own risk.

Links to Third-Party Websites

Guidance for Users

  1. Review third-party privacy policies before accessing
  2. Be cautious with personal information on external sites
  3. Verify website authenticity
  4. Use security software when browsing

EU Data Protection Notice

GDPR Rights for EU Users

👁️Right to access personal data
✏️Right to correction
🗑️Right to erasure
📋Right to data portability

Legal Basis for Processing (GDPR Article 6)

Contract Performance

Providing requested recruitment services

Legitimate Interests

Service improvement, fraud prevention

Legal Obligations

Maritime employment regulations

Consent

Voluntary data provision

GDPR Requests

Contact: office@hncrewing.com

We respond in accordance with GDPR requirements.

International Transfers of Personal Data

Data Processing Locations

Personal data may be processed on servers located:

  • Inside the European Economic Area (EEA)
  • Outside the EEA

Protection Measures for International Transfers

Standard Contractual Clauses (SCCs)

EU-approved data transfer agreements

Data Protection Agreements

With service providers and partners

Trusted Partners Only

High privacy and security standards

Use of Automated Systems and AI Technologies

Purpose of AI Usage

To improve efficiency, accuracy, and quality of our services while respecting user privacy.

AI Applications

CV Matching

Assist in matching profiles with job requirements

Data Quality

Identify incomplete or inconsistent data

Fraud Detection

Detect fraudulent or harmful activity

Optimization

Improve search results and recommendations

How Your Data is Used

  • AI analyzes information you provide in CV/profile
  • Categorization of skills and experience
  • Exclusively for service improvement
  • Never sold or shared for external AI training

Human Oversight

All significant decisions involve human review.

AI is used as a supportive tool, not a replacement for human judgment.

Your Rights Regarding AI Processing

If you object to automated processing or want more information:

Contact: office@hncrewing.com

We provide clear explanations and alternatives where possible.

Contact Information

General Inquiries

Email: office@hncrewing.com

Website: helios-creworld.com

Privacy Concerns

For data protection inquiries and GDPR requests

Response Time: Within reasonable timeframe

Registered Office

M. Mažvydo g. 5-46

Vilnius, Lithuania